Observable Behaviour Field Note
Assessing Competence in family medicine

Search results for: Communication Skills with Colleagues (includes key features for Charting skills)
Theme: Language Skills - Verbal Skills
Adequate to be understood in face-to-face communication, and with all other commonly used methods (e.g., phone, video conferencing, etc.); adequate to understand complex profession-specific conversation; appropriate for colleagues with different backgrounds, professions, and education; appropriate tone for the situation, to ensure good communication and colleague comfort

Select up to  behaviours to include in one field note.

✓  Introduces self when meeting a colleague for the first time

✓  When asking colleagues to do something, makes a clear request and ensures that it is understood

✓  Offers rationale for a plan or an approach to improve understanding

✓  Adjusts tone to be appropriate to circumstances

✓  Asks rather than demands

✓  Uses non-blaming, appropriate, and specific observations when addressing difficult circumstances

✗  Case presentations are poorly organized or incomplete

✗  Is not specific with requests

✗  Interrupts colleagues

✗  Asks multiple questions without awaiting the answers

✗  Does not target language to the individual’s professional background and level of understanding

✗  Displays inappropriate anger

✗  Uses inappropriate humour

✗  Uses condescending language

✗  Shouts or uses excessively loud speech

✗  Swears or uses offensive language

Other behaviour not listed

Resident:
Assessor:
Clinical Setting:
Date:
Skill Dimension:
Theme:
Language Skills - Verbal Skills - Adequate to be understood in face-to-face communication, and with all other commonly used methods (e.g., phone, video conferencing, etc.); adequate to understand complex profession-specific conversation; appropriate for colleagues with different backgrounds, professions, and education; appropriate tone for the situation, to ensure good communication and colleague comfort

Observed Behaviour:

Other:
Feedback given (what was done well / suggestions for improvement):
 

Signed Resident:   Signed Assessor:  
Date:   Date:  


  
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