Observable Behaviour Field Note
Assessing Competence in family medicine

Search results for: Communication Skills with Patients
Theme: Receptive
Aware of and responsive to body language, particularly feelings not well expressed in a verbal manner (e.g., dissatisfaction, anger, guilt)

Select up to  behaviours to include in one field note.

✓  Responds appropriately to the patient’s discomfort ( e.g., gets a tissue for a patient crying, shows appropriate empathy with the patient’s difficulties )

✓  Verbally checks the significance of body language (e.g., “You seem nervous/upset/uncertain/in pain; is that right?”)

✓  Comments on behaviour/non-verbal actions of the patient when appropriate (e.g., “You seem quiet/unhappy/angry/worried/in pain”)

✓  Modifies actions during examination or history-taking in response to the patient’s discomfort (e.g., adjusts angle of exam table when patients are short of breath during an abdominal exam)

✗  Misses signs that the patient does not understand what is being said (e.g., blank look, look of astonishment, puzzlement)

Other behaviour not listed

Resident:
Assessor:
Clinical Setting:
Date:
Skill Dimension:
Theme:
Receptive - Aware of and responsive to body language, particularly feelings not well expressed in a verbal manner (e.g., dissatisfaction, anger, guilt)

Observed Behaviour:

Other:
Feedback given (what was done well / suggestions for improvement):
 

Signed Resident:   Signed Assessor:  
Date:   Date:  


  
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