Observable Behaviour Field Note
Assessing Competence in family medicine

Search results for: Communication Skills with Patients
Theme: Attitudinal
This permeates all levels of communication. This includes the ability to hear, understand, and discuss an opinion, idea, or value that may be different from your own while maintaining respect for the patient’s right to decide for himself or herself. Communication conveys respect for the patient.

Select up to  behaviours to include in one field note.

✓  Shows interest in the patient’s opinion

✓  Is empathetic

✓  Maintains an appropriate attitude in response to inappropriate/offensive language or comments made by the patient

✗  Appears rude

✗  Appears impatient

✗  Displays irritation or anger

✗  Belittles the patient

✗  Trivializes or dismisses the patient’s ideas or concerns

✗  Is sarcastic

✗  Appears intimidating

✗  Appears arrogant (e.g., ignores the patient’s concerns or opinions about the management plan)

Other behaviour not listed

Resident:
Assessor:
Clinical Setting:
Date:
Skill Dimension:
Theme:
Attitudinal - This permeates all levels of communication. This includes the ability to hear, understand, and discuss an opinion, idea, or value that may be different from your own while maintaining respect for the patient’s right to decide for himself or herself. Communication conveys respect for the patient.

Observed Behaviour:

Other:
Feedback given (what was done well / suggestions for improvement):
 

Signed Resident:   Signed Assessor:  
Date:   Date:  


  
Copyright © 1996-2018 The College of Family Physicians of Canada