Timely Access to Appointments in Family Practice: Same-Day/Advanced Access Scheduling

2012 June

Timely access is rated by patients as one of the most important elements of primary care.1 CFPC’s new paper, Timely Access to Appointments in Family Practice: Same-Day/Advanced Access Scheduling, provides guidance to Canadian family physicians to support timely access in family practice settings. This guide focuses on providing information about same-day/advanced access scheduling, its benefits and limitations, and tips for family physicians on how to implement same-day scheduling in their practices. While this paper is presented for the consideration of those in all types of family practices, strategies for timely access to appointments are a core element of the CFPC’s Patient’s Medical Home.

1 Wong ST, Watson DE, Young E, Regan S. What do people think is important about primary healthcare? Healthcare Policy 2008;3:89-104.

 

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