You've Got Mail!: What Family Physicians Should Know Before Hitting "Send".
2011 May
CFPC
Strategies that encourage user-friendly access to information and care for patients beyond traditional office visits are widely used. These FAQs on email communication with patients identifies the legal risks family physicians face when emailing their patients; issues around privacy and security of personal information; and timeliness issues of email communication.
You’ve Got Mail!: What Family Physicians Should Know Before Hitting “Send”